The City Clerk’s Office is improving transparency by making public record requests much easier for people through a new service called JustFOIA. Accessible from the city’s website, the new system can be used for all public record requests, including requests of the Daytona Beach Police Department. The user-friendly portal has an added feature allowing citizens to track the progress of their public record requests.
With the new software, citizens are able to create a personalized login and receive unique security keys to access and track the status of their requests.
“We continue to look for innovative ways to better serve our citizens, streamline our processes, reduce paper and evolve with technology,” said City Clerk Letitia LaMagna.
Other methods for submitting requests are still available including in-person at City Hall during regular business hours, by mail, by sending an email to firstname.lastname@example.org or by calling (386) 671-8023.