Frequently Asked Questions

Recovery grants are available for qualified homeowners, renters and business owners affected by hurricanes Ian or Nicole. 

Yes. Individuals and households in Volusia County who have sustained losses as a direct result of Hurricane Ian can apply for federal assistance. People can apply online, call 800-621-3362 or download the FEMA app. 

A FEMA Disaster Recovery Center has opened at the Florida Department of Health at 1845 Holsonback Drive in Daytona Beach. Hours are 9 a.m. to 6 p.m. Monday through Saturday. In addition to FEMA representatives, local governments and social service agencies will be on-site to assist residents and businesses impacted by Hurricane Ian.

No, you just have to submit proof you have filed for FEMA assistance.

Yes, you may still be eligible for a city recovery grant. If you were denied by FEMA, you should file an appeal with them.

Yes, if you are eligible for both assistance programs. However, the FEMA approval process may take longer for you to receive assistance. The city assistance will be available to you right away if you qualify for the program.

No. However, if you have insurance, you have to submit proof that you have filed for recovery from your insurance carrier.

Yes.

Yes, if you qualify for a city recovery grant.

No, the city recovery grant is not a loan and does not have to be repaid.

Up to $9,000.

Up to $3,000.

Mortgage or rental assistance, replacing spoiled food, home repairs, mold and flood damage remediation, insurance deductibles and more.